Privacy Policy

Privacy Policy

Last Updated: March 30, 2026

Welcome to Home Repair UAE. Your privacy is important to us, and we are committed to protecting the personal information you share when using our website homerepairuae.com or contacting us for appliance repair services.

This Privacy Policy explains how Home Repair UAE collects, uses, protects, and manages your personal information when you interact with our website, request a repair service, or communicate with our support team.

By using our website or submitting your information through our contact forms, you agree to the practices described in this policy.

1. Information We Collect

When you interact with Home Repair UAE, we may collect certain information that helps us provide and improve our appliance repair services.

Personal Information

You may provide personal information when you:

• Request a repair service
• Fill out a contact form
• Request a quote
• Contact us via phone or WhatsApp
• Subscribe to updates or newsletters

The information we may collect includes:

• Full name
• Phone number
• Email address
• City or service location
• Appliance brand and type
• Description of the appliance issue

This information helps our technicians understand your service request and schedule a repair visit efficiently.

Technical Information

When you visit homerepairuae.com, certain technical data may be automatically collected, such as:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Date and time of access
• Website interaction data

This information is used to improve website performance, user experience, and security.

2. How We Use Your Information

Home Repair UAE uses collected information strictly for service-related purposes.

Your information may be used to:

• Schedule appliance repair appointments
• Contact you regarding your service request
• Provide repair updates or technician arrival details
• Respond to customer inquiries
• Improve our services and customer support
• Maintain service records for operational purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Service Communication

When you submit a repair request or contact us, we may communicate with you through:

• Phone calls
• WhatsApp messages
• Email communication

These communications are used only for service-related purposes such as confirming appointments, discussing appliance issues, or providing service updates.

4. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance the browsing experience.

Cookies help us:

• Understand how visitors use our website
• Improve website functionality
• Maintain website performance and security

You may disable cookies in your browser settings if you prefer not to allow them.

5. Information Security

Home Repair UAE takes reasonable steps to protect your personal information against unauthorized access, misuse, or disclosure.

We implement security measures such as:

• Secure website hosting
• Restricted access to customer data
• Internal data handling procedures
• Monitoring systems to protect against unauthorized activity

Although we work to protect your information, no internet-based system can guarantee complete security.

6. Third-Party Services

Our website may use trusted third-party tools or services to support website functionality and communication, such as:

• Website hosting providers
• Analytics services
• Communication tools

These services only receive limited technical data required to operate the website and do not receive access to your service request details unless necessary.

7. Data Retention

We retain customer information only as long as necessary to:

• Provide appliance repair services
• Maintain service records
• Improve customer support
• Comply with applicable legal obligations

Once the information is no longer required, it is securely removed from our records.

8. Service Area Limitation

Home Repair UAE provides appliance repair services exclusively within:

• Dubai, UAE
• Abu Dhabi, UAE

Any information submitted through our website is used only to support service requests within these areas.

9. Children’s Privacy

Our website and services are intended for adults requesting appliance repair services for homes or businesses.

We do not knowingly collect personal information from individuals under the age of 18.

10. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information from our records

To make any privacy-related request, please contact us using the details below.

11. Updates to This Privacy Policy

Home Repair UAE may update this Privacy Policy from time to time to reflect improvements to our website, services, or legal requirements.

Any changes will be published on this page with the updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Home Repair UAE.

Home Repair UAE
Dubai & Abu Dhabi, UAE

📞 Phone: +9710509691045
🌐 Website: homerepairuae.com